I studied Business Information Technology at the University of Salford, which covered web development, e-commerce, marketing, information security and business strategy rather than just code. I started out in contract and temporary IT roles: first line support across Antler's retail stores, then third line support and development work at Vita Cellular Foams.
Then I spent nine years at NCC Group in one of the most specialised corners of the industry. Software escrow verification, proving that other people's software could be rebuilt from scratch by someone who had never seen it before.
Nine years is a long time in a niche. I took a career break to travel, and to go back to the contract and freelance work I had started out doing. What I did not expect was how much of it pulled me back towards what I studied and did before NCC: building websites, getting businesses found online, security, and how a business actually runs rather than just how its software is put together.
AI is the part that tied it together. It moved me from understanding systems to building them, and the cloud and automation certifications I had picked up along the way meant I was not starting from nothing. BAV Tech Solutions came out of that, first as background experimenting through 2024, then properly incorporated at the end of 2025.